Meter Replacement Program

The City of Sanger has started a meter conversion project for all of its residential and commercial water and electric utility customers. The company Aqua-Metric was chosen to replace outdated meters with upgraded meters as part of an Advanced Metering Infrastructure (AMI) project which will upgrade and modernize the City’s utility billing infrastructure.

Project Timeline

Aqua-Metric, Compass (a sub-contractor of Aqua-Metric), and City crews will begin work in January 2024.  All residential meters are expected to be completed by early 2025.  

What to Expect

Aqua-Metric and Compass employees will be properly identified with their company logo on their vehicles and uniforms.  Employees will not have to enter your home at any time to perform work. In most cases, the work will be performed Monday through Friday, from 8 a.m. to 7 p.m. There may be some work performed on Saturday. The City of Sanger employees will be with Aqua-Metric crews during most of the project. 

Replacing a water or electric meter will involve going onto the property of our utility customers to remove the current meter serving the property and replace it with a new AMI meter. The installation of a new water meter typically takes less than 30 minutes for each location, during which time the water to the property will be temporarily turned off.   The installation of a new electric meter typically takes less than 5 minutes for each location, during which time the electric to the property will be temporarily turned off.  

If you have any questions, please contact the City of Sanger Customer Service at (940) 458-7930.