Information Requests

Public Records Request

The Texas Public Information Act ("Act"), Chapter 552, Texas Government Code, gives you the right to request access to government information. The Act is triggered when a person submits a written request to a governmental body. The request must ask for documents or other information that is already in existence. The Act does not require a governmental body to answer questions, perform legal research, create new information, or comply with a continuing request to supply information on a periodic basis as such information is prepared in the future.

How to Request Public Information

The City Council passed Resolution 2023-02 Designating the Methods for making written Requests for Public Information.

  • A request may be submitted using JustFOIA (electronic request system),
  • Sent by mail to the City Secretary's Office, 502 Elm Street, Sanger, Texas 76266,
  • Sent using one email address - citysecretary@sangertexas.org,
  • Delivered in person during business hours to the City Secretary's Office, 502 Elm Street, Sanger, Texas 76266.

Online Requests

The City of Sanger is using JustFOIA to process Requests for Public Information Act requests. You will receive an email from JustFOIA with a request number and security key to access your request. (You may need to check your junk/spam folder for the automated email). All correspondence and the release of any responsive documents, if any, will be sent and received through the system.

Emergency Medical Services (EMS) Patient & Billing records

You may request a patient record for EMS services. The patient record contains medical information protected by HIPAA. If you are requesting the record for yourself, please provide a copy of your Driver’s License. If you are requesting a copy and you are not the patient, you must provide a medical release.

The City of Sanger contracts with Emergicon for EMS billing services. Requests for billing records should submitted to Emergicon directly.

Accident / Crash Reports

An Accident/Crash Report can be obtained and paid for on the Texas Department of Transportation website. Please allow at least 10 days from the date of the accident to locate your accident report.

Call Notes, 911 Audio, or CAD Documents

The City of Sanger contracts with Denton County for Dispatch Services. Requests for Call Notes, 911 Audio, or CAD information must be made through the Denton County Dispatch/Sheriff’s Office (DCSO) directly.