How do the new digital water meters benefit me?

Customers can monitor their water usage more closely through the new customer web portal to manage and reduce costs associated with their water bills. Some of the many benefits customers gain from the new technology include:

  • The ability to track water usage and investigate possible leaks or continuous water use, such as a running garden hose or leaky water pipe.
  • Precise meter readings and water usage data in near real-time, allowing for identification of high usage and suspected leaks.
  • More frequent meter readings, as opposed to monthly readings, which allow you to make necessary adjustments sooner to reduce and manage costs.
  • Improved customer service options, including representatives who can guide you through your water usage portal and suggest cost-saving tips based on your past usage patterns and trends.

Show All Answers

1. What are the new digital water meters?
2. What is Advanced Metering Infrastructure?
3. How does the new technology work?
4. Why are we getting new water meters?
5. How do the new digital water meters benefit me?
6. How much will the digital water meters cost me?
7. Will my water bill increase?
8. When will my meter be replaced?
9. Will my water service be interrupted during the installation?
10. Do I need to be present during the meter replacement service?
11. What should I do if my water line has air or the water is not clear?
12. How secure is my data and information?
13. Are the new digital water meters safe for me and my family?
14. Will the electronic device on the meter interfere with other electronic equipment?
15. What if there is a leak at the meter or problems after the meter is replaced?
16. Who can I contact if I have any additional questions regarding the new technology, water meters, and/or installation services?