The City of Sanger has started a meter conversion project for all of its residential and commercial water utility customers. The company Aqua-Metric was chosen to replace outdated meters with upgraded meters as part of an Advanced Metering Infrastructure (AMI) project which will upgrade and modernize the City’s water billing infrastructure.
Aqua-Metric, Compass (a sub-contractor of Aqua-Metric), and City crews will begin work in January 2024. All residential meters are expected to be completed by the end of March 2024. The following areas are being worked on currently or will be coming up soon.
Indian Springs, Southwest Estates, Quail Run (Nearing completion)
Gateway Addition, Hillcrest, Utility Road, West of 35 to Heritage West and South to Melinda Myrl (Currently working)
Aqua-Metric and Compass employees will be properly identified with their company logo on their vehicles and uniforms. Employees will not have to enter your home at any time to perform work. In most cases, the work will be performed Monday through Friday, from 8 a.m. to 7 p.m. There may be some work performed on Saturday. The City of Sanger employees will be with Aqua-Metric crews during most of the project.
Replacing a meter will involve going onto the property of our water utility customers to remove the current meter serving the property and replace it with a new AMI meter. The installation typically takes less than 30 minutes for each location, during which time the water to the property will be temporarily turned off.
Water utility customers will receive a door hanger notifying them that their water meter has been changed or if the water meter could not be changed due to various issues, like a locked fence or loose animal.
If you have any questions, please contact the City of Sanger Customer Service at (940) 458-7930.